Voice Services
Hosted PBX
Qsera offers Private Branch Exchange services for small and medium sized businesses looking for a cost effective way to manage their voice communication system. Our hosted PBX, unlike traditional one does not require any kind of hardware / software deployment and maintenance. In fact, a simple, user friendly control panel allows you to manage all your voice communication requirements via dedicated IP network.
UCaaS
Tired of looking after multiple communication tools such as Internet telephony, video conferencing, instant messaging? Does file sharing and collaborating with off shore projects turn you wary? Yes! Then the answer is Unified-Communications-as-a-Service. UCaaS is a unified cloud based communication suite which combines scattered platforms into one single entity. Qsera is pioneer in this arena. Explore the benefits of UCaaS or simply call us for a one on one chat.
Contact Center Applications
Want to grab customer information from multiple sources? Do you want to harness all the customer information channels into a single window to provide real time, customized service? Then we strongly suggest you opt for our contact center application. Whether it is product support, service details or banking / credit card transactions, our application can provide instant information from numerous sources. Make informed decisions and provide customized assistance.
Call Centers
One of the core objectives of businesses these days is client servicing or customer service as it is popularly known. A happy client translates into improved lead generation, and free “Word of mouth” advertisement. However, building a quality call center demands state of the art equipment and software. Qsera is capable of setting up a contact center quickly, which is truly scalable in terms of hardware / phone systems, support software and agent monitoring system.
SIP Trunking
Reduce your monthly telephony bills, enjoy lower call costs, boast increased international and national telephone numbers, and carry the same contact number while on the go. Does this all seem like a dream? The answer is no. SIP Trunking or session initiated protocol trunking service provides all the said features and much more. Increase your business productivity and boost customer satisfaction by using Qsera’s reliable IP PBX communication system.
PRI
Is your business still using the vintage / legacy communication system? Is your business situated in an area with frequent fiber-optic internet connectivity breakdown? Qsera offers dedicated PRI service or Hybrid PRI and SIP trunking deployment services. Get the best of both worlds by opting for this unique package which allows you make local calls in a traditional way and at the same time use SIP for making long distance outbound voice and video calls.
Wireless Mobility
We offer top of the line brands that help businesses merge seamlessly with innovative wireless services and applications which not only help them maintain flexibility but also provide that missing scalability factor. Qsera deploys WLANS which support business critical applications, are secure and mobile in nature, and connected to the network all the time. We are one of the best when it comes to enterprise class unified wired and wireless solutions.
Audio / Video Web Conferencing
With the advent of high speed internet, network protocols and complementing audio video devices, remote communication with employees, vendors and customers has never been so easy. With just a single mouse click businesses can connect face to face with a bouquet of associates. However, choosing the right setup is important. Qsera helps you find the right set of tools and technologies. We offer Audio / Video Web Conferencing solutions which are cost effective, scalable and feature rich. We also provide options for integration with your existing office infrastructure.
We are Available Worldwide
Qsera offers customized solutions that are highly scalable, cost-effective, and designed to boost productivity. In addition to tailor-made offerings, Qsera also undertakes long-term and short-term contracts, rapid deployments, and location-based services. The company’s success and growth can be attributed to the trust of its partners and end users, which has allowed Qsera to expand into USA, Latin America and also challenging Asian markets such as China, Hong Kong, Philippines, and Malaysia.
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